Shipping policy
Shipping Policy
At Country Homes, we aim to make delivery simple and convenient. This policy explains our processing time, delivery timeframe, shipping area, and carrier information.
Shipping Area
Country Homes currently ships within the United States only.
- Shipping Area: United States
- International Shipping: Not available
- Shipping Cost: Free
We do not currently offer shipping to destinations outside the United States.
Shipping Carrier
Orders are shipped through UPS. Tracking information will be provided when available after your order has been shipped.
Order Processing Time
Orders are generally processed within 1–2 business days after payment has been successfully confirmed.
Processing time refers to the time needed to prepare your order before it is handed over to the shipping carrier. Processing may take longer in certain circumstances depending on the product or order details.
Delivery Time
After an order has been shipped, standard delivery typically takes approximately 3–7 business days within the United States.
Please note that the 3–7 business day delivery timeframe begins after the order has been shipped and does not include the order processing time.
Actual delivery times may vary depending on the shipping destination, carrier conditions, weather, and other circumstances that may affect transportation.
Tracking
Once your order has been shipped, tracking information will be provided when available. You can use the tracking number to follow your shipment and check the latest delivery status.
Delivery Delays
We work to have orders processed and shipped within the stated timeframe, but occasional delays may occur due to weather, carrier conditions, high shipping volumes, or other circumstances outside our control.
If your shipment is delayed, please check the latest UPS tracking information first. If you need additional assistance, you are welcome to contact Country Homes.
Shipping Address
Please make sure your shipping address is complete and accurate when placing your order. Incorrect or incomplete address information may cause delays or other delivery issues.
Contact Us
Store Name: Country Homes
Address: 2755 Boston Rd, Wilbraham, MA 01095, United States
Phone Number: +14135990225
Email: info@countryhomesstore.com
Business Hours (Eastern Standard Time, EST)
Monday – Thursday: 10:00 AM – 5:00 PM (EST)
Friday: Closed
Saturday: 10:00 AM – 3:00 PM (EST)
Sunday: Closed
Support
We aim to respond to all emails within 24–48 hours during our regular business hours. We appreciate your patience and look forward to assisting you.